Privacy Policy

This policy explains how Arden Energy Pty Ltd, trading as Carbon Negative Power (“CNP”, “we”, “us”), collects, uses, stores and discloses personal information through carbonnegativepower.com. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth) and, where they apply, other privacy laws such as the EU and UK General Data Protection Regulation.

Information we collect

We only collect information you choose to give us, and basic technical information about how the site is used:

• Enquiries and site assessments: your name, company, work email, phone number, site location and details about your energy use, fuel or project.
• Calculator: the inputs you enter and the results. If you request a proposal, we also receive your contact details.
• Job applications: your name, contact details, LinkedIn profile, CV and anything else you choose to send.
• Website usage: pages visited, referring site, device and browser type, and approximate location, collected through analytics cookies.

How we use it

• to respond to your enquiry and assess whether a project may suit your site;
• to prepare proposals and communicate with you about them;
• to assess job applications;
• to understand how the website is used and improve it;
• to meet our legal obligations.

We do not sell personal information, and we do not use it for unrelated marketing without your consent.

Who we share it with

We share information only with service providers who help us run the website and our business, and only as needed. These include website hosting (Vercel), email and document storage (Google Workspace) website analytics (Google Analytics) and advertising measurement (Meta Pixel). These providers may store information on servers outside Australia, including in the United States. We take reasonable steps to make sure they protect it. We may also disclose information where required by law.

Cookies and analytics

The website uses cookies from Google Analytics and the Meta Pixel to measure traffic, understand which pages are useful and measure the results of our advertising. You can block or delete cookies in your browser settings; the site will still work.

How long we keep it

We keep enquiry records for as long as we need them to respond and to manage any resulting relationship, and job applications for up to two years so we can consider you for future roles. We then delete or de-identify them, unless the law requires us to keep them.

Security

We take reasonable steps to protect personal information from misuse, loss and unauthorised access, including access controls and encrypted transmission. No internet transmission is completely secure.

Your rights

You can ask to access or correct the personal information we hold about you, or ask us to delete it. If the GDPR applies to you, you may also object to or restrict certain processing and request a copy of your data. Email us at projects@carbonnegativepower.com and we will respond within 30 days.

Complaints

If you have a concern about how we have handled your personal information, please contact us first at projects@carbonnegativepower.com. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes

We may update this policy from time to time. The current version is always on this page.